Terms & Conditions

1. Research Use Only

All products sold by Solenyx Life Sciences ("Solenyx," "we," "us") are intended strictly for in-vitro research and laboratory use only. Our products are not intended for human consumption, veterinary use, diagnostic purposes, or therapeutic applications.

By purchasing from Solenyx, you acknowledge and agree that you will not use any product for personal consumption, clinical treatment, or any non-research purpose. Violation of this policy may result in account termination and legal action.

2. Age Requirement

You must be at least 18 years of age to create an account, browse our catalog, or make a purchase on Solenyx. By creating an account and placing an order, you represent and warrant that you meet this minimum age requirement.

We reserve the right to request proof of age at any time and to cancel orders or suspend accounts that we believe may belong to individuals under the age of 18.

3. Purchaser Qualifications

By making a purchase, you confirm that you are a qualified researcher, academic professional, laboratory technician, or otherwise authorized to procure research-grade compounds. You agree to use all products in compliance with applicable local, state, national, and international laws.

4. Consent and Compliance Logging

To protect both our buyers and our company, Solenyx records the following information at the time of account creation and at each checkout:

• Date and time of consent
• IP address of the device used
• Browser and device information (user agent)
• Whether age verification, research-use confirmation, and terms acceptance were provided

This data is stored securely and may be used as evidence in the event of a legal dispute, chargeback investigation, or compliance audit.

5. Prohibited Activities

You agree not to:

• Resell, redistribute, or relabel any Solenyx products
• Use products for any form of human or animal consumption
• Provide false identity information or use stolen payment methods
• Use freight forwarding services to circumvent geographic restrictions
• Place orders using disposable or temporary email addresses
• Attempt to purchase products on behalf of individuals under 18

6. Order and Payment

All payments are processed securely through Razorpay. By placing an order, you authorize Solenyx to charge the provided payment method for the total order amount, including applicable shipping fees.

We reserve the right to cancel any order that we suspect is fraudulent, non-compliant, or placed in violation of these terms. Cancelled orders will be refunded to the original payment method.

7. Shipping and Delivery

Solenyx ships to verified addresses only. We reserve the right to reject orders shipping to P.O. boxes, freight forwarding services, or addresses that do not match the billing information without prior explanation.

Shipping times are estimates and may vary. Solenyx is not responsible for delays caused by carriers, customs, or other factors outside our control.

8. Returns and Refunds

Due to the nature of research-grade compounds, all sales are final. Returns are only accepted if the product was damaged during shipping or if the wrong product was delivered. Refund requests must be submitted within 7 days of delivery with photographic evidence.

9. Limitation of Liability

Solenyx provides products "as is" for research use. We make no warranties, express or implied, regarding the fitness of any product for a particular purpose. In no event shall Solenyx be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products.

Our total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

10. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. Information collected during account creation and checkout — including name, email, phone number, shipping address, and compliance logs — is used solely for order fulfillment, fraud prevention, and legal compliance.

We do not sell or share your personal information with third parties for marketing purposes.

11. Account Termination

Solenyx reserves the right to suspend or terminate any account at its sole discretion, particularly in cases of suspected fraud, chargebacks, non-compliance with these terms, or any activity that violates applicable law.

12. Modifications to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Solenyx platform after changes constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in India.